FAQ
Yes. Electronic filing assures that your claims get directly to the insurance company. Even claims to insurance companies that don’t accept electronic claims go to the electronic clearinghouse electronically where they are printed and mailed. This guarantees conformity, speed and contains cost.
Yes! Electronic claims are processed and paid faster. We use an electronic tracking system, showing proof of acceptance of claims by insurance companies.
You will know if your claims have been accepted within 24 – 48 hours.
No, any current computer, laptop or phone can access our software 24/7 as needed.
No. Only information pertinent to billing and claim filing is needed. Your patient information is kept in the strictest confidence.
Our clearinghouse, Office Ally, stores all patient and insurance information in their secure data storage. Sirius Medical Billing archives information on its secure server for easy recovery should you need it.
Providers that have other specific billing software will be responsible for the security of their information.
We make it easy for you by providing options. We will need superbills or access to EHR, patient demographics and insurance info.
1) You can fax 888-863-5947.
2) Arrange for local pick up.
3) Email us at [email protected].
If you do not have your own online billing software, you will need to create a Practice Mate account with Office Ally. We can send you the proper links. We can have you going in a few days after receiving the necessary information. Cost is $200 for set up.
No. Sirius Medical Billing will customize a plan to suit your needs. It is included in our rate.
Absolutely! Just fax or email your information to us and we’ll take care of the rest. You can also do the same with patient registration forms.
It is highly recommended to use Office Ally Electronic Health Record (EHR) or similar program. This will save you time and decrease mistakes as billing is created by the provider. Billing staff manages everything from there.
